Private Policy

UK Home Care Directory: Privacy Policy




  1. The UK Home Care Directory website (the Site) is owned and operated by UK Home Care Directory, a company registered in England and Wales with registered number 14630323, registered office at 15 Pochard Close, Kidderminster, DY10 4UB  (UK Home Care Directory, us). By using the Site you agree to be bound by this privacy policy (the Privacy Policy) and the terms of use accessible on the Site (the Terms). This Privacy Policy and the Terms affect your legal rights and obligations so please read them carefully. If you do not agree to be bound by this Privacy Policy and/or the Terms, do not use the Site. If you have any questions, you can contact us on 01562 229122.


  1. We reserve the right to update this Privacy Policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing this Privacy Policy so that you are aware of any changes to it.


Collecting of Personal Data through the Site


  1. We will collect your personal information through your use of the Site, either automatically or as provided by you through your interactions with the Site or with other users of the Site. For example, we may collect your name, address, telephone number, email address and date of birth. All information that you provide to UK Home Care Directory must be true, complete and accurate, and you must notify UK Home Care Directory of any changes to your information. At our request, you shall promptly provide evidence of your identity and any other information you provide.


  1. When you use the Site, we automatically collect and store information about your computer, browser or mobile device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) your mobile device’s geographic location while you are using the Site; (c) your IP address: (d) technical information about your computer and mobile device such as type of device, web browser or operating system; (e) your preferences and settings such as time zone and language; (f) how long you used the Site and which services and features you used.


Use of the Information


  1. We may use your personal information to (a) manage your account and provide the services and support you request; (b) prevent potentially prohibited or illegal activities and enforce the Terms; (c) customise, measure and improve our services, content and advertising; (d) tell you about our services; (e) better understand our users, diagnose and fix problems; and (f) sell and display offers and ads that may be relevant to you.


  1. We do not share personal information with others except (a) to provide your details to other users in accordance with the provisions of the Terms; (b) when we inform you and give you an opportunity to opt out of having your personal information shared; (c) to allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you; (d) to respond to legal requirements (including under the Data Protection Act 1998 as amended, or its local equivalent) or protect a third party’s rights, property, or safety; and (e) to any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including our payment providers.




  1. When you register, you consent to receive email or text messages from us.

You can choose to no longer receive emails or text from us by notifying us at info@ukhomecaredirectory.co.uk.



8.  A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal information about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.

9.  As with most websites, this Site use cookies so that we can recognize you when you return and personalize your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that this Site may not operate efficiently if you refuse to accept cookies.   You can find out more information about cookies at http://www.allaboutcookies.org/Security



  1. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. The technology that we use and the security policies which we have implemented are intended to safeguard your information from unauthorised access and improper use. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal information, or other communications will always remain secure.




  1. If any provision of this Privacy Policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.


  1. This Privacy Policy shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.



Last updated: September 2023